SHIPPING & RETURNS
Shipping Policy
Domestic Shipping
PostNet Courier brings you PostNet2PostNet – an exciting and convenient way to move Artwork countrywide using our PostNet counter network.
-
There are over 490 conveniently situated PostNet locations
-
You can track your parcels and documents online
-
We'll SMS receivers to collect their parcels
-
Maximum weight per waybill **15kg's
-
It's affordable, reliable and we'll deliver within 2 to 3 working days
-
*Please allow 1 extra delivery day for outlying areas
International Shipping
-
Maximum weight per waybill **15kg's
-
We Will use one of the following:
-
Place cardboard sheets on both sides. Wrap the artwork with bubble wrap, ensuring all corners are covered. Place it in a sturdy box with extra padding like foam or bubble wrap. 3D artwork: Wrap the artwork securely with bubble wrap.
Return & Exchange Policy
Damaged Artwork
Within 7 days of receiving your order, you can return any damaged art purchased on ArtStudio53 for a full refund. We will cover all shipping and handling costs for valid returns of art that, in our sole discretion, are damaged, defective, or otherwise non-conforming upon delivery to you.